Privacy Policy

Effective Date: July 15, 2026

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Welcome to NextGen Health & Performance ("NextGen," "we," "our," or "us"). We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, participate in our programs, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Who We Are

NextGen Health & Performance is an organization dedicated to improving the physical, mental, and personal development of youth and young adults through mentorship, education, wellness, recovery services, nutrition guidance, and health-related programs.

 

2. Information We Collect

We may collect the following information:

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Personal Information

• Name

• Address

• Email address

• Phone number

• Date of birth

• Emergency contact information

• Parent or guardian information (when applicable)

• Payment information (processed securely through third-party providers)

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Health Information

When participating in wellness or healthcare-related services, we may collect:

• Medical history

• Allergies

• Current medications

• Health questionnaires

• Consent forms

• Treatment records

• Wellness assessments

• IV therapy documentation

• Nutrition consultation notes

Protected Health Information (PHI) is collected only as necessary to provide services.

Mentorship Information

For mentorship programs, we may collect:

• School information

• Career interests

• Program participation

• Attendance

• Goal tracking

• Progress notes

• Emergency contact information

We collect only information reasonably necessary to provide mentorship services.

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3. HIPAA Compliance

When applicable, NextGen Health & Performance complies with the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) is:

• Stored securely

• Accessed only by authorized personnel

• Used only for treatment, payment, healthcare operations, or as otherwise permitted by law

• Protected using administrative, technical, and physical safeguards

If a service provided by NextGen falls under HIPAA, participants will receive additional Notices of Privacy Practices as required.

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4. California Privacy Rights

California residents may have rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), if those laws apply to NextGen.

Depending on eligibility, California residents may have the right to:

• Know what personal information is collected

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information, subject to legal exceptions

• Limit certain uses of sensitive personal information where required

• Be free from discrimination for exercising privacy rights

To exercise these rights, contact us using the information provided below.

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5. How We Use Information

We use collected information to:

• Provide mentorship services

• Deliver wellness programs

• Schedule appointments

• Coordinate healthcare services

• Process memberships

• Process donations

• Improve our programs

• Respond to inquiries

• Send educational materials

• Meet legal and regulatory requirements

• Ensure participant safety

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6. Information Sharing

We do not sell personal information.

Information may be shared only when necessary with:

• Licensed healthcare providers

• Medical directors

• Physicians

• Contracted healthcare professionals

• Payment processors

• Technology service providers

• Legal authorities when required by law

• Emergency responders during emergencies

Any healthcare contractors with access to Protected Health Information are expected to comply with applicable privacy and security requirements.

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7. Children's Privacy

Because many participants may be under 18 years of age:

• Parent or guardian consent is required where applicable.

• We collect only information necessary to administer programs.

• Parents may request access to their child's records where permitted by law.

• We do not knowingly collect unnecessary personal information from children.

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8. Mentorship Confidentiality

Mentorship relationships are built on trust and confidentiality.

Mentors agree to protect participant privacy except when disclosure is necessary to:

• Prevent harm

• Report abuse or neglect

• Comply with mandatory reporting laws

• Respond to legal obligations

• Protect participant safety

Mentors are not licensed mental health providers unless specifically identified.

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9. Mandatory Reporting

NextGen staff, volunteers, contractors, mentors, and healthcare professionals comply with all applicable mandatory reporting laws regarding:

• Child abuse

• Elder abuse

• Dependent adult abuse

• Threats of violence

• Serious safety concerns

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10. Website Information

We may automatically collect:

• Browser type

• Device information

• IP address

• Pages visited

• Time spent on pages

• Referral sources

• Cookies

This information helps improve website performance and user experience.

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11. Cookies

Our website may use cookies to:

• Improve functionality

• Remember preferences

• Analyze website traffic

• Enhance user experience

Users may disable cookies through their browser settings, although some website features may not function properly.

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12. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as:

• Payment processors

• Scheduling software

• Email marketing platforms

• Social media platforms

• Video conferencing tools

These providers maintain their own privacy policies, and NextGen is not responsible for their practices

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13. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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14. Record Retention

We retain records only for as long as necessary to:

• Provide services

• Meet legal obligations

• Comply with healthcare regulations

• Resolve disputes

• Maintain organizational records

Healthcare records are retained in accordance with applicable federal and California requirements.

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15. Communications

By providing your contact information, you consent to receive communications regarding:

• Appointments

• Memberships

• Program updates

• Educational information

• Volunteer opportunities

• Fundraising activities (where permitted)

You may opt out of non-essential communications at any time.

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16. Donations

Donor information is kept confidential and is used only for:

• Donation processing

• Tax documentation

• Donor communications

• Organizational reporting

We do not sell donor information.

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17. Volunteer Privacy

Volunteers may provide personal information for:

• Background checks (when applicable)

• Training records

• Scheduling

• Emergency contacts

Volunteer information is handled with the same commitment to confidentiality as participant information.

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18. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

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19. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

NextGen Health & Performance
Website: https://www.nghp.net
Email: info@nghp.net